Refund and Cancellation Policy

Introduction

At [Your Institute Name], we aim to provide the best possible experience for our students. However, we understand that circumstances may arise where a refund or cancellation is necessary. Please review our refund and cancellation policy outlined below.

1. Refund Policy

Refunds are available under the following circumstances:

• If you cancel your enrollment within 7 days of purchase, you are eligible for a full refund.
• Refunds will not be provided if more than 25% of the course content has been accessed.
• Refunds for live classes will only be provided if the cancellation is requested before the class start date.
• No refunds will be issued for digital products such as downloadable resources or study materials.

2. Cancellation Policy

Cancellations are subject to the following conditions:

• Cancellations must be requested via email at least 48 hours before the start of the course or live session.
• Any fees associated with the cancellation (e.g., processing fees) will be deducted from the refund amount.
• If you fail to attend a scheduled live class or session without prior notice, no refund or rescheduling will be offered.

3. Requesting a Refund or Cancellation

To request a refund or cancellation, please follow these steps:

• Email us at [email protected] with your full name, course name, and purchase details.
• Include the reason for your request and any supporting documents, if applicable.
• Our team will review your request and respond within 5-7 business days with a resolution.

4. Exceptions

Refunds and cancellations will not be processed under the following circumstances:

• Requests made after the refund or cancellation window has passed.
• Services or courses purchased as part of a promotional offer or discount.
• Digital products, including PDFs, eBooks, and videos.

Contact Us

If you have any questions or need assistance with your refund or cancellation, please reach out to us:

Email: [email protected]

Phone: +91 9876543210